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Urban Window Wellness, LLC – Privacy Policy

 

Urban Window Wellness, LLC ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.UrbanWindowWellness.com (the "Site") and use our services. Please read this Privacy Policy carefully. By using the Site, you consent to the practices described in this Privacy Policy.

 

Information We Collect

 

Personal Information

We may collect personal information that you provide directly to us when you:

- Fill out contact forms or request information or service from us

- Register for an account on our Site

- Participate in surveys or promotional activities

- Communicate with us via email, phone, or other means

 

Personal information may include, but is not limited to:

- Name

- Email address

- Phone number

- Mailing and/or Service address

- Payment information (if applicable)

 

Non-Personal Information

We may also collect non-personal information about you automatically when you visit the Site. This information may include:

- IP address

- Browser type and version

- Operating system

- Referring website

- Pages you view on our Site

- Date and time of your visit

 

How We Use Your Information

We may use the information we collect from you in the following ways:

- To provide, operate, and maintain our services

- To improve, personalize, and expand our services

- To understand and analyze how you use our Site

- To communicate with you, including for customer service, support, and promotional purposes

- To process your transactions and send you related information

- To send you marketing and promotional communications

- To comply with legal obligations and protect our rights

 

Consent to Communications

By submitting your contact information, you are providing your express written consent to receive communications from us at the email address and telephone numbers you entered into our contact form, or that you later provide to us or enter into a contact page. These communications may include, without limitation, telemarketing messages, through the use of email, landline phone, fax, cellular phone, text messages (including SMS and MMS), and notifications through any app that we produce.

 

Revoking Consent and Opting Out

You may revoke your consent to receive certain communications at any time. To stop receiving text messages, reply "STOP" to any of our texts. To stop receiving emails, click the "unsubscribe" link when provided, or reply "unsubscribe" to the email when an automated unsubscribe link is not available. To stop receiving phone calls, communicate that request to us via phone, text message, or email. We will make a commercially reasonable effort to comply with any communications from you opting out. By contacting us to opt out of a certain communication, you consent to receive a final communication confirming your opt-out.

 

Disclosure of Your Information

We may share your information in the following circumstances:

- With team members/service providers who perform services on our behalf

- To comply with legal obligations or respond to lawful requests by public authorities

- To protect and defend our rights or property

- In connection with a merger, sale, or other transfer of all or part of our business

 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

- The right to access – You have the right to request copies of your personal information.

- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

- The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

- The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

- The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.

- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

- By email: Contact@UrbanWindowWellness.com

- By visiting this page on our website: www.UrbanWindowWellness.com/contact

- By phone: 415-484-9058

 

Thank you for trusting Urban Window Wellness, LLC for  your professional window and solar panel cleaning needs. Your privacy is important to us, and we are committed to protecting your personal information.

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